We often receive items of thanks and appreciation and have included some samples below.
These testimonials have been altered only to remove any personal information.
We would like to thank all those who have taken the time and the trouble to send us these much appreciated testimonials.
Just a note to say thank you very much for the warmth and kindness shown to me and the family at the time of my husband's passing. Your professionalism is second to none, but more importantly, your personal approach really helped us all through a very tough time.
Just wanted to say thank you very much for all your help recently. Your kindness and compassion have been greatly received these last few months. Many thanks for all those connected with Mairi Russell Funeral Directors.
I take this opportunity to thank you and all other members of staff who were in attendance on the day for the kind, sympathetic way in which they handled the funeral arrangements. Also your kindness and help the day you came to the house.
I just had to write to you all to thank you so much for making the funeral arrangements so easy and bearable to handle. I felt as though we had known you for years. Everyone made comment on how everything went so smoothly and how it was such a lovely funeral.
I would like to take this opportuniy to thank you for the kind, gentle and sensitive way in which we were dealt with during our meetings at your office and throughout this sad and difficult time for us.
Please accept my appreciation of your caring, efficient and professionl arrangements. You were all so very kind, and extremely helpful at such a difficult time. Thank you all so very much, your care and attention has been greatly appreciated.
Thank you for your kindness, patience and support through a very difficult time. Your care and compassion allowed the family including the children to grieve and come through our loss much easier. Thank you for your wonderful service.
Thank you and your colleagues for your professional but friendly service, your organisation and guidance made the process much easier. I would highly recommend you to anyone else duirng such a time.
I just wanted to thank you and your staff for the very professional and efficient way in which you arranged the funeral. Your sensitivity and respect were so important to me at such a distressing time and it was reassuring to know that he was treated with dignity.
Thank you and the rest of the staff for the manner in which you handled all of mum's funeral arrangements. It made what has been a very difficult time, all the more bearable. My sincere thanks for showing great respect and care which she deserved.
I wanted you to now how much I appreciated the wonderful way you and all your cholleagues dealt with every aspect of the funeral. I am so grateful for the sensitivity and care which made a difficult time so much easier to bear. Nothing was too much trouble and I had no worries as all the arrangements were made with care and respect.
We would like to thank you for your care, kindness and guidance from our first meeting to discuss my Dad's funeral arrangements. It was a hard and heartbreaking week for us but your patience regarding decision making etc. helped greatly.
Thank you for all your help and support following mum's death. You made it feel easy and peaceful.
I would like to take the opportunity to say how efficient your company dealt with the funeral arrangements. It was nice to have been with somebody that was truly sincere and compassionate at this sad time. It made a world of difference.
Thank you to everyone who looked after our mum, we really can't thank you enough for everything you've done. Mum would have definitely approved. Thank you all so very much.
Just a small thank you note to say how much I appreciated your help, support and understanding when dealing with everything in relation to the funeral. From start to finish you were efficient but kind and sensitive as well. Thank you so much.
I would like to thank you on behalf of the family for your sterling support and compassion shown during this very difficult time.
On behalf of my family I would like to thank you and the staff for the arrangements you made and for all the advice you gave to us. We will never forget the kindness, respect and dignity which was shown by yourselves and staff. It made a very sad time more bearable.
Thank you so much for dealing with our mothers funeral in such a professional and compassionate way. Your team were so helpful to us at this difficult time.
Thank you for the professional but caring way in which you conducted all aspects of the preparation and funeral. It was such a comfort that everything was conducted with respect and dignity.
I am writing to say a very big thank you for the wonderful service you provided to our family. From our first meeting your outstanding team were a credit to themselves and your company. Every detail was superb, the team made a very difficult and emotional time much easier to manage.
Your sympathy and care at such a difficult time meant so much to myself and my family. The funeral went perfectly and this was due to your attention to detail and your immaculate efficiency.
We would like to thank all who helped us with this sad occasion. Everyone was very professional and we would have no hesitation in recommending you to others.
The family were very pleased with the attention to detail displayed, but with miinimum fuss, just what we wanted. Thank you for your kindness and common sense approach.
Thank you to all the staff for all the care and compassion you showed to us over the past week and the efficient way you took care of the funeral.
Thank you so much for the caring service you provided when looking after mum and our family. You were so kind and attentive, nothing was a problem for you. The funeral was a celebration of her life, thank you for making it as lovely as it could be.
I just had to write to say a huge "thank you" to you all for the truly exceptional services that you provided to us all following our very sad loss. From the first phonecall through to the end of the Memorial Service we felt in such safe and professional hands but much more than that we recieved such tremendously compassiontate care from you all. Nothing seemed to be any trouble for you.
We would like to express out sincere thanks for your sensitive and professional organisation of the arrangements for the funeral. The funeral itself represented a celebration of his life - exactly what he would have wanted.
My main reason for writing is to thank your team and yourself for what I believe was an excellent standard of service. You took ownership of challenges. Any time anything arose that was out of the ordinary, you were busy finding options or alternatives.
Thank you for the excellent service you provided for our family. We were impressed by your professionalism and quiet sympathy at all times.
I would like to express my gratitude on the service you provided in the recent funeral arrangements. In particular, your understanding approach during a difficult time was much appreciated. Thank you all.
Just a note to say thankyou to your staff for all your help and support over the last few weeks. It made a huge difference to know that dad was being looked after with such care and respect.
Just a few lines to thank you so much for your kindness and sensitivity during the planning and execution of my father's funeral. You made everything seem so straightforward and dealt so efficiently with everything.
Thank you very much for your handling of my mother's funeral. Your sensitivity and thoughtfulness was much appreciated throughout the whole process by all of us.
We would like to extend our sincere thanks to you and your colleagues for the warmth that you extended to us at such a difficult time.
I would like to thank you and your colleagues for the sympathetic way in which you provided for mum and dealt with us as a family. You can be rightly proud of the excellent and professional service you provide. You helped make an intolerable situation bearable.
We would like to express our sincere thanks to you and the team at Mairi Russell for the highly professional, yet exceptionally personal way in which you guided and supported us through the process of our sister's funeral.
Thank you for the compassionate manner in which you carried out all the duties required in the arrangements. We were very impressed with the quiet efficiency you displayed and the dignity which surrounded everything.
......our heartfelt thanks for your help and support. The professionalism of the whole team was exemplary, providing guidance and advice with genuine warmth and compassion. We were able to trust everything was being done to the highest standard.
Once again thank you to everyone involved, you really do a wonderful job at a very difficult time. Many thanks.
A brief note to thank you all very much for the kindness and support shown to us during one of the most difficult times in our lives. Your professionalism and helpfulness is second to none and it helped to make such a horrific time somewhat bareable. It is comforting to know that we have such a highly dedicated and respectful team in our local area supporting those going through such a painful ordeal.
Just a note to say thank you so much for your support and kindness throughout the week prior and on the day of the funeral. I honestly don't think that we would have managed to cope as we did without you. You made such a sad and difficult time bareable.